Notes on keeping software alive maintenance, modernization, and buying software in the public sector

Written for the people who have to keep a system running, and the people who have to buy one.

October 9, 20264 min read

Nobody is looking after your software, and that is normal

Most business software ends up with no real owner, and that is usually where trouble starts. Here is what looking after a system actually involves, and how a free 15-minute check works.

Care Plans
Maintenance
Small Business

August 31, 20263 min read

How to buy custom software under the $15,000 micro-purchase threshold

A contracting officer can put small software work on a purchase card with no competition required. Here is what the threshold actually permits, where the limits bite, and what to ask a vendor for.

Government
Procurement
NAICS 541511

August 31, 20264 min read

What a software maintenance retainer actually covers (and what it does not)

Maintenance retainers fail when nobody wrote down where maintenance ends and new work begins. Here is the line we draw, why we draw it there, and the questions to ask any vendor before you sign.

Maintenance
Care Plans
Pricing

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